Cookie Policy

Last Updated: June 24, 2025 

This Cookie Policy explains how Relay Human Cloud (“we,” “us,” or “our”) uses cookies and similar technologies on our website. It also outlines your rights and choices under applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow websites to remember your actions and preferences (such as login details or language selection) over time. Cookies can be first-party (set by us) or third-party (set by others, like Google). 

We use cookies to: 

• Ensure our website functions properly 

• Understand how visitors use our site 

• Improve user experience by remembering preferences 

2. Types of Cookies We Use

Cookie Type	Purpose	Provider	Duration	First/Third-Party
Necessary	Enable basic functions like page navigation and form submissions.	Relay Human Cloud	Session / 12 mo.	First-party
Analytics	Help us analyze website traffic and usage patterns.	Google Analytics	Up to 14 months	Third-party
Preferences	Store user choices like default country or preferred services.	Relay Human Cloud	12 months	First-party
Marketing (if used)	Track user interactions for personalized marketing (if applicable).	N/A or Ad Provider	Varies	Third-party

 

We do not use cookies to collect sensitive personal information. 

3. Consent & Cookie Preferences

We use Consent Management Platform (CMP) technology to obtain your consent for non-essential cookies, in line with GDPR and ePrivacy regulations. When you first visit our site, you’ll see a cookie banner allowing you to accept, reject, or customize your cookie preferences. 

You can also revisit or change your preferences anytime by clicking “Cookie Settings” in the footer of our website. 

Essential cookies are used based on our legitimate interest in operating a secure and functional website. All other cookies are based on your explicit consent. 

4. How to Manage or Delete Cookies

You can control cookies through your browser settings: 

• Block or delete cookies entirely 

• Allow cookies only from specific websites 

• Clear cookies automatically when you close your browser 

For more information, visit 

• Google Chrome 

• Mozilla Firefox 

• Apple Safari 

• Microsoft Edge 

Please note that disabling certain cookies may affect website functionality. 

5. Third-Party Cookies

We use Google Analytics to gather anonymized, aggregated information about how users interact with our site. This helps us improve performance and usability. We do not share personal data, such as form submissions, with Google or any other third party. 

You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout 

6. Your Rights Under GDPR (EU/UK Residents)

If you are in the European Union (EU) or United Kingdom (UK), you have the following rights under GDPR: 

• Access your personal data 

• Correct inaccurate data 

• Request deletion of your data 

• Restrict or object to certain data uses 

• Withdraw cookie consent at any time. 

To exercise these rights, contact us at contact@relayhumancloud.com. 

7. Your Rights Under CCPA/CPRA (California Residents)

If you are a California resident, you have the right to: 

• Limit use of sensitive personal information 

• Request access to and deletion of your personal data 

• Know what personal information we collect and how it’s used 

• Opt out of the sale or sharing of personal information (we do not sell personal data) 

To make a privacy-related request or to opt out of non-essential tracking, email us at info@relayhumancloud.com. 

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect cookies or personal data from children. If you believe a child has interacted with our site, please contact us immediately. 

9. Policy Updates

We may revise this Cookie Policy from time to time to reflect changes in our practices or legal obligations. When we do, we will update the “Last Updated” date at the top.  

Significant changes will be made via a banner or email, where applicable. 

10. Contact Us

If you have questions about this policy or our cookie practices, reach out to: 

📧 Email: contact@relayhumancloud.com
📍 Mailing Address: Relay Human Cloud, 2727 LBJ Freeway, Suite 610, Dallas, Texas, 75234, 214-467-3529 

This Cookie Policy is always accessible via our website footer and is linked to our cookie banner for your reference.